Zergotech

Shipping Policy

Shipping locations

We ship worldwide excluding locations that are limited by our international couriers. We may use either of DHL, Auspost, FED-EX, UPS, SF-Express, and your national domestic courier service. We cannot accept orders from, and cannot ship to, internationally sanctioned countries such as North Korea, Iran, Syria and others.
We will only ship to physical locations, and not to letter mail Post Office boxes.

SHIPPING Rates

Shipping rates to Australia:
A charge $4.95 USD for shipping for purchases less than $149.99 USD.
A charge of $14.95 USD for shipping for purchases $150 USD and above. 

Rest of World shipping rates:
A charge of $6.95 USD for shipping for purchases less than $149.99 USD.
A charge of $19.95 USD for shipping for purchases $150 USD and above.


DUTIES AND TAXES

The purchaser of our products are considered as importers for customs purposes. Your national customs and government or state agencies may charge duties and taxes on imported products, which would include purchases from our website. You are responsible for payment of these duties and taxes, and Zergotech does not include these taxes in the prices of our products. 
You should check with your local government agencies, or search online, for estimates of what these duties and taxes might be for your purchase. Should you refuse to make payment upon delivery of your purchase because of these duties and taxes, the parcel will be returned to Zergotech. The cost of shipping to your door for the purchase of the products is non-refundable.


SHIPPING ON RETURNS

Zergotech offers a 60 day money back guarantee on purchases of the Zergotech Freedom Ergonomic Keyboard. Should you decide to return the product within this 60 day window, shipping of the product will be back to our head office based in Sydney Australia. We do not have a specified return carrier or route, with the only requirement being the parcel be a tracked delivery via registered post to confirm postage and delivery of the product. 
Please note - Shipping costs will vary and depend on many factors such as size, weight, and distance, and may be costly. Please check with your preferred delivery courier for quotes.